Technical Support Specialist

Lowongan Kerja Technical Support Specialist PT Haier Sales Indonesia
Provide training to related new products or new technologies applied in the product to technicians at DSC and ASC
Provide training for Technicians and Call Center staff, newly received as employees
Checking for a product related to trouble shooting, and how to make correct repairs, before the product is sold
Prepare technical solutions for technicians who are experiencing difficulties in carrying out the task of repairing units owned by consumers
Helping the needs of other departments including but not limited to shooting process involvement in making advertising films, incoming quality check and product feasibility before marketed, and rework or make report to factory for products that do not pass IQC testing
Assist the sales department in terms of technical explanation of questions from potential buyers (usually project sales) on specifications, characteristics, product reliability and more.