CUSTOMER SERVICE

Lowongan Kerja CUSTOMER SERVICE SATYA SAMITRA NIAGATAMA, PT
Manage daily order entry. Ensure a professional, courteous and responsive reply to all customer enquiries/claims
Ensure customer orders are properly received and delivered on time
Ensure effective communication maintained between marketing and sales (forecasting), planning and purchasing
Effective communication with Logistics & Warehouse to ensure both logistics and customer service requirements
Monitoring of price an conditions for all sales and products
Maintenance of customer master files and reporting system
Ensure proper customer complaint lodgment and follow up completed by all needed areas and departments