CUSTOMER SUPPORT

Deskripsi Pekerjaan

Obtains client information by answering telephone calls; interviewing clients; verifying information.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Laporkan!
Lowongan ini mencurigakan?
Loker Premium


Persyaratan

Diploma’s degree with minimum of 2 years customer support experience.
Track record of over-achieving quota.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.



via Facebook via Twitter via LinkedIn via Pinterest

Lowongan Kerja CUSTOMER SUPPORT | Lowongan Kerja TAPP TECHNOLOGY INDONESIA, PT | Lowongan Kerja Jakarta Selatan

Loker CUSTOMER SUPPORT | Loker TAPP TECHNOLOGY INDONESIA, PT | Gaji TAPP TECHNOLOGY INDONESIA, PT | Loker Jakarta Selatan
Tingkatkan Karir Anda Bersama w3loker.com

Lowongan Kerja Lainnya

  • 1
    Lowongan Kerja RECEPTIONIST
    RECEPTIONIST
    PT Westindo Esa Perkasa

    Manage the daily/weekly/monthly agenda and arrange new meetings and appointments Response and assist guests and visitors to referring inquiries Answer all incoming calls and handle callers inquiries Handling incoming and outgoing mail Make a report t...

    Full-time

    Rp. Nego


    Lihat

  • 2
    Lowongan Kerja CUSTOMER OPERATIONS
    CUSTOMER OPERATIONS
    PT Fintek Karya Nusantara

    Deliver amazing customer support through multi-channel for all LinkAja B2B and B2C customer

    Full-time

    Rp. Nego


    Lihat

  • 3
    Lowongan Kerja CUSTOMER SERVICE
    CUSTOMER SERVICE
    PT. Eonchemicals Putra

    Support and monitoring in Customer's voice handling Maintenance Company’s Social media. Implement digital marketing (google ads, marketplace analysis, SEO, website content, SEM, Social Media) Daily research of what keywords are in demand in the marke...

    Full-time

    Rp. Nego


    Lihat