Technical Support Engineer

Deskripsi Pekerjaan

Installing and configuring computer hardware, software, system and networks.
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical customer support across the company (this may be in person or over the phone)
Repairing and replacing equipment as necessary
Ready to be mobile from one place to another place
Measure service satisfaction levels
Managing and upholding the troubleshooting escalation process
Assisting with IT equipment sourcing and budgeting
Providing guidance needed to IT Support Team
Maintain deployment and versioning of application

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Persyaratan

At least 1-year of experience as Support Engineer
Hands-on experience with Linux operating systems
Familiarity with database engines such as PostgreSQL, SQL Server
Ability to diagnose and troubleshoot basic technical issues
Excellent problem-solving, written/verbal communication and presentation skills
Ability to provide step-by-step technical help, both written and verbal



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Lowongan Kerja Technical Support Engineer | Lowongan Kerja PT. Inovasi Anak Indonesia | Lowongan Kerja Jakarta Pusat

Loker Technical Support Engineer | Loker PT. Inovasi Anak Indonesia | Gaji PT. Inovasi Anak Indonesia | Loker Jakarta Pusat
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