IT Helpdesk Engineer
- Kategori: Teknologi - IT
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- Lokasi: Surakarta, Jawa Tengah
- Jenis Pekerjaan: Full-time
- Gaji: Rp. Nego
- Nama Perusahaan: Shopee
Deskripsi Pekerjaan
Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’ requirements
Troubleshoot and resolve application issues, maintain and update technical support documentation
Handle asset management, maintain inventory, and liaise with vendors
Manage IT infrastructure, system monitoring, and reports
Implement and monitor office IT security and antivirus
Other duties include performing first level troubleshooting and support for scheduled server backups
Persyaratan
Diploma or degree in Computer Sciences, Information Technology or a related field preferred. Minimum 3 years of relevant experience operating in a similar role
In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
Hands-on experience in Windows server administration and basic knowledge in Linux server administration
Understanding of TCP/IP, IP address, and LAN Technology including switching and routing fundamentals
Professional Qualification - Microsoft Certified/CCNA is a plus
Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller, and access points is a plus
Competent at documenting standard/applications operating procedures
Ability to cover after-office hours and weekend support if there are any infrastructure issues
Initiative, enthusiasm, and willingness to learn in a fluid and fast-paced environment
Has passion for technology and wants to make a difference with technology solutions
Good interpersonal and communication skills to interact effectively at all levels. Strong analytical and troubleshooting skills
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Perusahaan
Pelamar harus login atau mendaftar akun baru untuk melamar lowongan kerja perusahaan ini.
Informasi Penting
- Hati-hati penipu mengatasnamakan Shopee
- Kami tidak bertanggung jawab atas CV yang dikirimkan kepada Perusahaan.
- W3loker.com tidak pernah memungut biaya apapun kepada Pencari Kerja.
- W3loker.com menyampaikan terima kasih atas kepercayaan anda memilih kami sebagai informasi lowongan kerja.
