Senior Application Support Engineer

Lowongan Kerja Senior Application Support Engineer PT. Infinitium Solutions
Provide 1st and 2nd level support e-Commerce applications & systems
Ability to diagnose problems in several areas including Virtualization, operating systems, network connectivity, database and security.
Diagnose, troubleshoot and identify solutions to resolve issues.
Create user and technical guide documents
Communicate with customers for application testing and supports
Work closely with Project Manager, QA team and developers to deliver according to the timeline