FIELD APPLICATION SPECIALIST

Lowongan Kerja FIELD APPLICATION SPECIALIST PT. Genetika Science Indonesia
Design and execution of experimental strategies, and the interpretation of results
Hands on demonstration of protocols and workflows. Troubleshooting customer results
Instrumentation and reagent workflow demonstrations in house and at customer sites
Customer training to include seminars, workshops, instrumentation and reagent training
Designing, planning, organizing and performing operator trainings for new and existing customers
Mentoring and training other members of the applications team
Provision of second level technical support to in-house and field support personnel
Performing instrument validation. Reviewing operational quality of equipment, and instruction of customers in operation and maintenance of systems
Provision of scientific support in Molecular Biology and Genomics in regard to operational questions from customers as well as internal peers with focus on single cell analysis/ customized library prep assay development / set up
Identification of complaints, reporting according to the most recent guidelines, supporting the complaint handling process
Keeping knowledge up to date with respect to new products and procedures to give an optimal support for training and demonstrations
Liaising closely with the sales team to provide support for current and potential customers
Provision of support at trade-shows, to demonstrate the platforms and technologies and to support the local teams