Customer Care Supervisor

Lowongan Kerja Customer Care Supervisor PT. Berkat Elektrik Sejati Tangguh
• Create and implement standard operational procedures for Customer Care
• Train, coach and manage the customer services team
• Assist in the set-up of a new call center of the highest standards
• Maintain friendly, efficient and professional customer services at all times
• Build knowledge and understanding of products and company policies
• Staff recruitment , development and appraisals programs
• Set up and maintain member loyalty program