Customer Success Specialist

Deskripsi Pekerjaan

Communicate with Customers via live chat and email.
Assist Customers with exact guidance and resolutions.
Going the extra mile for each Customer is part of the job.
Focus on the Customer’s success by offering additional services, tools, and products.
Response and check abuse of service (spam/phishing).
Constantly grow - learn about IT every day to become a web hosting expert.

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Persyaratan

Strong English communication skills (C1 or higher).
Proven ambition and focus to develop your knowledge in IT - previous IT customer service experience is preferred.
Min. Diploma in any field (IT field is a plus).
Well developed interpersonal skills: customer-focused, communicative, confident, collaborative.
Availability to work a flexible schedule (full-time only, morning/day/night shifts).
Having knowledge in the domain, hosting, blog, and website will be preferred.



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Lowongan Kerja Customer Success Specialist | Lowongan Kerja PT Web Media Technology Indonesia (Niagahoster) | Lowongan Kerja Sleman

Loker Customer Success Specialist | Loker PT Web Media Technology Indonesia (Niagahoster) | Loker Sleman
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