Customer Service

Deskripsi Pekerjaan

Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing, availability and services.
Work with internal departments to meet customer's needs
Handle and resolve customer complaints
Perform customer verifications
Data entry in various platforms
Compiling and generating reports

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Persyaratan

Posses min. diploma in communication/ economic or equivalent
At least 1 - 3 years' of relevant work experience
Must be able to maintain a professional appearance in the work environment
Must be customer service oriented and able to communicate effectively in professional manner
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work



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