Customer Care

Deskripsi Pekerjaan

Receiving incoming calls from customers
Creating a complaint ticket clearly and coordination among internal divisions
Checking the customer complaints with the available tools
Working with both individuals and team
Customer oriented

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Persyaratan

Male/Female, max 25 years
Min S1 in Business/IT/Engineering, min GPA 3.00
Min 1 year experience in Contact Center operation, fluent in English or Japanese
Basic knowledge of Internet, LAN (Basic Topology)
Familiar with Router, Modem and Email system, having certification is a plus



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